Welcome to Zayden Explores! By using our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. General Terms
1.1 These Terms and Conditions govern your use of Zayden Explores’ website and services.
1.2 By accessing or using our website, you accept these terms in full. If you do not agree, please refrain from using our site.
2. Products & Orders
2.1 Product Availability – All products are subject to availability. We reserve the right to discontinue or modify any product at any time.
2.2 Order Confirmation – Once an order is placed, you will receive a confirmation via email. This does not guarantee acceptance; we reserve the right to cancel any order.
2.3 Pricing & Payments – We only accept Cash on Delivery (COD) as the payment method.
3. Shipping & Delivery
3.1 Delivery Areas – We operate worldwide. However, shipping times may vary based on location.
3.2 Delivery Time – Estimated delivery times are provided during checkout but may be affected by factors beyond our control.
3.3 Refusal of Delivery – If you refuse delivery or provide incorrect shipping details, we are not responsible for delays or additional costs.
4. Returns & Refunds
4.1 No Refunds Policy – Due to the nature of our products, all sales are final, and we do not offer refunds.
4.2 Damaged or Defective Products – If you receive a damaged or defective product, please contact us within 48 hours of delivery with proof (photos/videos). We will assess the issue and provide a replacement if eligible.
4.3 Exchange Policy – Exchanges are only available for defective products and are subject to stock availability.
5. Liability & Disclaimer
5.1 Product Use – Zayden Explores is not responsible for any injuries, accidents, or damages resulting from improper use of our products. Always follow safety guidelines.
5.2 Website Content – We strive for accuracy but do not guarantee that all information on our website is error-free or up to date.
5.3 Force Majeure – We are not responsible for delays or failures caused by circumstances beyond our control, including natural disasters, pandemics, or governmental restrictions.
6. Privacy Policy
6.1 Personal Information – Your personal details are used solely for order processing and are not shared with third parties.
6.2 Cookies – Our website may use cookies to enhance user experience. By using our website, you agree to our cookie policy.
7. Changes to Terms & Conditions
7.1 Modifications – We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on our website.
8. Contact Us
If you have any questions or concerns about these Terms and Conditions, please reach out to us at:[email protected]